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Scripting
This
service takes multiple boxes and links them together in an array
of patterns. The many uses of this programming feature include:
Menu Options, On Hold Messages and Dial by Name Directories. There
is no set up fee, but does include a monthly fee of $3.00.
The
example of Scripting below includes: 1 $25.00 Business Basic Box
and 5 $10.00 each Baisc Plus boxes linked together.
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The
menu would sound like this: "Thank you
for calling Service Company X. Press 1 for customer
service, 2 for technical
service, 3 for a billing representative, 4 to schedule
a service call, 5 to check on the status of a service
call, or 6 for a
directory of names."
Each
option is linked to a specific box. Once an option is selected
the box it is linked to can either take a message or transfer
the caller live to a representative at a pre-programmed phone
number.
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We
recommend, as a minimum for our Scripting Service, a Business
Basic box and any number of Basic Plus boxes. Any combination
is possible, however.
If
you would like to add the Scripting Service to your Universal Number
boxes, please send an e-mail describing the structure, number of
boxes and an example of your initial greeting to this address:
info@UniversalNumber.com
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